Privacy Policy

Vative Creative (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vativecreative.com or engage with our services. By accessing our website or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Contact Information: Name, email address, phone number, and mailing address

  • Account Information: Username, password, and other registration details

  • Payment Information: Billing details and payment method information (processed securely through third-party payment processors; we do not store full payment details)

Non-Personal Information

We may automatically collect certain non-identifiable information, including:

  • Usage Data: IP address, browser type, operating system, pages viewed, and date/time of visits

  • Cookies & Tracking Technologies: Cookies, web beacons, and similar technologies used to enhance user experience and analyze website performance

2. How We Use Your Information

To Provide and Improve Our Services

  • Create and manage accounts

  • Process payments and transactions

  • Deliver services and support

  • Improve website functionality and service offerings

Communication

  • Respond to inquiries, comments, and requests

  • Send service-related updates, confirmations, and security notices

Marketing & Advertising

  • Send promotional emails or updates (you may opt out at any time)

  • Personalize content and marketing efforts

Analytics & Research

  • Monitor website usage and trends

  • Conduct internal analysis to improve user experience and offerings

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist with payment processing, hosting, analytics, email delivery, or customer support

  • Legal Obligations: When required by law or in response to lawful requests from authorities

  • Business Transfers: In connection with a merger, sale, or transfer of company assets

  • With Your Consent: When you explicitly authorize us to do so

4. Security of Your Information

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no security system is completely foolproof, and we cannot guarantee absolute security.

5. Your Privacy Rights

  • Access & Updates: You may request access to or correction of your personal information by contacting us

  • Opt-Out: You may unsubscribe from marketing emails at any time using the link provided in our emails

  • Data Retention: We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements

6. Third-Party Websites

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us through our website.